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Privacy policy

Privacy Policy

This Privacy Policy describes how Daraz Mart (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from darazmart-pk.myshopify.com (the “Site”) or otherwise communicate with us (collectively, the “Services”). The terms “you” and “your” refer to the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected under this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other required steps by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from various sources. The type of information collected and how we use it depends on how you interact with our Site.

In addition to the uses described below, we may use the information we collect to communicate with you, provide the Services, comply with legal obligations, enforce terms of service, and protect or defend the Services, our rights, and the rights of users or others.

What Personal Information We Collect

“Personal information” refers to data that identifies, relates to, describes, or can be associated with you. The following sections outline the types of personal information we collect:

Information We Collect Directly from You

  • Basic Contact Information: Name, address, phone number, and email address.
  • Order Information: Name, billing address, shipping address, payment confirmation, and order-related contact details.
  • Account Information: Username, password, and security questions.
  • Shopping Information: Items you view, add to your cart, or wish list.
  • Customer Support Information: Details you provide when contacting us for support.

Information We Collect through Cookies

We automatically collect usage data using cookies, pixels, and similar technologies. This data includes device information, browser details, network information, and your interaction with the Services.

Information We Obtain from Third Parties

We may receive personal information from third parties, including service providers and vendors, who collect data on our behalf, such as payment processors and advertising partners.

How We Use Your Personal Information

We use your personal information for various purposes, including:

  • Providing Products and Services: To fulfill orders, process payments, create and manage accounts, arrange shipping, and enable returns and exchanges.
  • Marketing and Advertising: To send promotional communications, tailored advertisements, and marketing materials.
  • Security and Fraud Prevention: To detect and prevent fraudulent or malicious activity.
  • Customer Communication: To provide customer support and improve our Services.

Cookies

We use cookies to enhance the functionality and performance of the Site, to analyze usage, and personalize your experience. You can manage cookie preferences through your browser settings, but blocking cookies may impact the functionality of some services.

How We Disclose Your Personal Information

We may share your personal information with third parties for legitimate purposes, such as:

  • Vendors and Service Providers: For services like payment processing, fulfillment, customer support, and analytics.
  • Business and Marketing Partners: To provide services and advertising.
  • In Business Transactions: In the event of a merger or legal obligation, we may share your data with relevant parties.
  • With Your Consent: We may share information when you direct or consent to the disclosure.

User-Generated Content

If you post product reviews or other content publicly, it may be accessible to others. We do not control who accesses this information, and we are not responsible for how it is used.

Third-Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites, and we encourage you to review their policies.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected such information, please contact us.

Security and Retention of Your Information

While we take steps to protect your personal information, no security measure is perfect or impenetrable. We retain your information as long as necessary to provide the Services and comply with legal obligations.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, such as:

  • Right to Access: Request details about the personal information we hold.
  • Right to Delete: Request that we delete your personal information.
  • Right to Correct: Request corrections to inaccurate data.
  • Right of Portability: Request a copy of your personal information.
  • Right to Opt-Out of Sale/Sharing: You may opt out of the sale or sharing of your information or targeted advertising.

You may exercise these rights by contacting us.

Complaints

If you have complaints about how we process your personal information, please contact us. If you are not satisfied with our response, you may have the right to appeal or lodge a complaint with your local data protection authority.

International Users

We may transfer your personal information outside your country, including to the United States. We ensure that such transfers comply with applicable laws.

Contact

For any questions regarding our privacy practices or this Privacy Policy, or to exercise your rights, please contact us at: